1. Cases where returns are accepted:
– The product has errors due to the design and engineering department of https://shoesme.store/
2. Regulations on returning products:
– The time for customers to contact to request a valid return is 03 working days from the time of receiving the product.
– How to return: Customers need to notify the staff of https://shoesme.store/ via phone number (+1) 327 890 790 about the reason for return, exact address and contact phone number so we can process the return. Show the product return process as quickly as possible according to your request. We will require customers to provide proof of purchase (photos, unpacking videos) to have a basis for processing customers’ requests to exchange/return goods.
For valid return requests (customers provide complete information proving purchase on the website https://shoesme.store/ and meet the return contact deadline), we will support innovate products for customers.
– Product return location: https://shoesme.store/ encourages customers to directly bring products to the store at: 1427 Homer Rd NW, Homer, OH 43027, US for us to You can check the product again and customers can consider it as an option to exchange the product according to their needs. For customers in the province, you can ship the goods by post and contact the Company about the exchange product, postal code… so that we can process and resend the goods as soon as possible upon receiving the product. Products.
3. Refund regulations
In case the customer needs a refund, https://shoesme.store/ will process your request within 48 working hours from the time of receiving a valid return package. We will refund you via bank transfer.